Refund Policy – CompletedDoc

Effective Date: February 12, 2026

At CompletedDoc, we strive to deliver high-quality translations that meet your expectations. This Refund Policy outlines the conditions under which refunds may be granted.

1. Satisfaction Guarantee

We are committed to providing accurate and professional translations. If you are not satisfied with the delivered translation, please contact us within 7 days of delivery, and we will work with you to resolve the issue.

2. Refund Eligibility

Refunds may be considered under the following circumstances:

• The translation is incomplete or not delivered within the agreed timeframe.

• The translation contains significant errors that were not present in the source text.

• Services were paid for but never provided.

Refunds will not be granted if:

• The issues arise from unclear instructions or incomplete source materials provided by the client.

• Minor stylistic differences exist that do not affect the overall meaning.

• The translation was already revised and delivered according to agreed terms.

3. Refund Process

• Contact us at [Insert Contact Email] with your order details and the reason for the refund request.

• Our team will review your request and may ask for additional information.

• Approved refunds will be processed within 5–10 business days using the original payment method.

4. Revisions

Instead of a refund, you may request revisions if the translation requires adjustments. We provide [insert number, e.g., 2] free revision rounds for each project to ensure your satisfaction.